Shipping policy

Thank you for shopping with GreateKart. We are committed to delivering your orders in a timely and secure manner.

Order Processing

All orders are processed within 1–3 business days after order confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During high-demand periods, sales events, or holidays, processing times may be slightly extended.

We currently ship across India.

Estimated delivery times:

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Free Shipping may be available on selected products and promotional offers.
Shipping charges, if applicable, will be displayed during checkout before payment.

Cash on Delivery is available on eligible products and serviceable pin codes.

We reserve the right to disable COD for certain locations, products, or orders based on operational requirements.

Once your order has been shipped, you will receive a shipping confirmation message/email containing tracking details (if available).

Customers can use the tracking information provided to monitor the status of their shipment.

Please ensure that your shipping address and contact details are accurate when placing an order.

GreateKart is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

While we strive to deliver orders within the estimated time frame, delays may occur due to:

We appreciate your patience and understanding in such situations.

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or the expected delivery date.

We will work with the courier partner to investigate and resolve the issue as quickly as possible.

Currently, we do not offer international shipping. Orders are delivered only within India.

If you have any questions regarding shipping or delivery, please contact us:

We aim to respond to all customer inquiries within 24–48 business hours.